We ship globally!
Take a look at our guide below for shipping to the EU and the Rest of the World.
Shipping to the EU
The guide includes information on the following:
- VAT, duties and any customs fees
- Which couriers we use
- Shipping times
VAT, Duties and Fees
When you choose a shipping address within the EU, GB Vat will be removed from your order. Your order will then fall into one of 2 scenarios.
Scenario 1(VAT and duty paid as you order)
- On orders were all items originate in the UK and/or the EU, can sometimes predict and charge your local VAT as you place an order.
- You will be offered a shipping method with DDP (Delivered Duty Paid) in the title, the price of this shipping will include all import charges.
- There are no additional duties or customs fees when you receive your order.
- And that's it! We deal with the VAT and you will receive the order from the shipping courier you have chosen.
Scenario 2
- VAT will be charged by the courier as the goods are imported and NOT at the checkout.
- The courier may also charge duties and customs fees if applicable (see chart below).
| VAT | Value added tax | This will always be charged at your country's rate. |
| Duties | Any tax imposed on importing the goods by your country |
There is usually no duties on items made in the UK or EU (look out for the ‘made in the EU’ and ‘made in the UK’ badges on products). Products made elsewhere are subject to duties determined by your country. |
| Custom fees | Any fees and handling charges applied by the couriers |
These fees are typically between €5-€10. However, can vary from country to country*. |
*As every country in the EU has their own rules we can’t confirm or be responsible for accurate fees for every destination.
Shipping to the Rest of the World
GB VAT will be removed from your order when you select a shipping address outside of the UK. You will then be charged your local VAT and any duties or fees as your order is imported to your country.
Which shipping methods we use
Depending on the size and weight of your order we offer different shipping options. We choose these services based on their experience and our trust in their services. We have shipped internationally for over 30 years and believe these to be the best!
- Royal Mail post - offering both non tracked and tracked services based on your preference
- Fedex
- DHL
- Khune and Nagel
Shipping quotations
Our shopping cart gives you the ability to get a Shipping Quotation based on the items you have placed into your shopping cart.
- Once you have filled your cart click on "My Cart" at the top of the page to navigate to your cart.
- Scroll to the bottom of the page and you will see a box titled "Estimate Shipping and Tax"
- Select your Country of Delivery from the drop down list, enter your Postal Code/Zip Code if applicable
- Press the "Get a Quote" button and your Shipping Options and their Prices will be displayed just underneath
From here you can select your chosen shipping method and it will be added to your order (you can also change your selected shipping to another option as you go through the checkout).
Shipping times
Shipping times should be displayed when selecting each option. For orders below €150 we expect the shipment to be delivered seamlessly. Whilst those over €150, you can expect a slight delay as the goods are imported and VAT etc. is collected.